Shipping & Delivery Policy

Shipping Costs

Shipping costs vary based on your location. The exact shipping fee will be displayed at checkout before completing your order.

Order Processing & Payment Verification

  • All orders are subject to manual credit card verification, which may delay processing by up to 2 business days.
  • To avoid delays, we recommend using PayPal, a secure and fast payment method.
  • We accept all major credit cards for international orders, but additional information may be required to verify your payment.

International Shipping & Customs Fees

  • Before placing an order, please contact us to confirm if we can ship a particular dress to your country.
  • Whether shipping is free or paid, you are responsible for any customs duties and taxes imposed by your country's authorities. These fees are not associated with LOOK IN COUTURE and are collected by the destination country.

Shipping Timeframes

  • Many of our dresses ship within 2-3 business days. Processing times will be displayed after selecting your size and color.
  • Pre-Orders:
    • Ship-by dates for pre-order items are provided on the product page.
    • If your order includes both in-stock and pre-order items, the entire order will be shipped when all items are available.
    • If you prefer to receive in-stock items sooner, we recommend placing a separate order.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • Orders are primarily shipped via DHL for international deliveries, but we may use alternative couriers if needed to ensure timely arrival.
  • You can also log in to your account to track your order. Please allow 24 hours for tracking updates.

Shipping Address & Verification

  • Orders can be shipped to any address; however, if your shipping address differs from your billing address or cannot be verified by your credit card provider, additional verification will be required.
  • We may ask the cardholder to fill out an address verification form and submit a photo ID. Alternatively, you may:
    • Add the desired shipping address to your credit card details.
    • Opt to ship the order to your billing address.
  • If you have any questions regarding this process, please contact us for assistance.

Customs & Import Taxes

  • Import duties and taxes vary by country and are generally based on the value and category of the item.
  • Customers are responsible for paying any applicable import fees upon delivery.

For any additional inquiries regarding shipping, delivery, or customs, please contact our customer service team.